With the current health crisis, we need innovation in the clinic more than ever before. Without significant progress, patients will continue to suffer, and doctors will miss opportunities to create success stories. 

The medical sector, however, tends to lag other areas of business when it comes to innovation. Often it is the last to adopt changes implemented by other industries decades ago. 

Do you run an innovative health clinic? Here are some signs that you do. 

You Use Big Data To Analyse Rare Diseases

When a patient comes to the clinic presenting with a particular set of symptoms, it is tempting to diagnose them with the most obvious condition. Unfortunately, there are a significant number of patients out there who have rare diseases – things that don’t show up on standard tests. 

Most clinics don’t pick up on these, and the patient often spends months bouncing between different physicians, trying to get to the bottom of the problem. Now, though, a small number of clinics are using big data to correlate symptoms with known cases of a particular disease to provide better diagnoses. The hope is that if you can gather enough data, you should be able to whittle down the list of potential problems. Doctors can then use their intuition and diagnostic testing facilities to come to a more accurate conclusion about the causes of a patient’s symptoms. 

You Provide Medication On-Site

When you think about it, there’s no fundamental reason why medication dispensing should happen elsewhere, but this is the reality at most health clinics. Doctors prescribe drugs, and then patients go somewhere else to collect them. It’s an inconvenience. 

Now, there are a lot of clinics providing on-site pick up for conventional medications. The doctor can hand the patient the drugs in the office, providing a comprehensive service. 

You Have A Bottleneck Strategy In Place

The burden on your resources can vary dramatically throughout the week. Some days are quiet, while others are frighteningly busy. 

Sophisticated clinics, however, use software to plan for inevitable bulges in the number of patients showing up at their premises. The idea here is to use data from patient records to predict when a patient is likely going to need medical care, giving practices valuable time to prepare. Thus, you’re able to put on more staff and open extra consulting rooms. 

You Offer Chatbot Services On Your Website

Modern chatbots are a heck of a lot better than their forebears. Thanks to advances in machine learning, the majority of these tools are able to respond to common questions and redirect patients to the right resources. In short, they can dramatically enhance the efficiency of your operations while boosting customer service at the same time.

In the future, we could see chatbots providing twenty-four-seven health advice to patients over the internet. People could log into your site, tell the bot what’s wrong, and then get information for what to do next. Some startups already have working solutions that clinics can use today which is a bonus.